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Business automation software takes repetitive tasks off employees’ shoulders, so they can concentrate on other tasks that help to improve the performance of a company. Automation tools help reduce human error rates and increase efficiency of workflow by performing tasks based on predefined rules and guidelines. They can also assist in achieving organizational goals and objectives, by revealing inefficiencies.
Good candidates for business process automation are those with high volume, regular and time-sensitive procedures that can benefit from increased quality and consistency. They may be complicated and involve multiple stakeholders, or require compliance with industry standards.
Automation can enhance business processes such as customer relationship management processes (CRM) sales lead classification, follow-up, and monitoring of social media. Furthermore, processes related to inventory like communication with distributors and suppliers monitoring of stock and order processing can be automated to make businesses more resilient and less susceptible to disruption.
Other areas that are good candidates for automation of business processes are hiring, email management, and accounting. Business process automation can improve workflows by reducing each step and enhancing the process. Automating the hiring process, for example could streamline the entire selection and recruitment process. It can also eliminate repetitive and manual tasks like transferring data, documents, and emails between departments and systems.
Automation tools provide a clear user-friendly, intuitive interface that makes it simple for users of all skill levels to develop and deploy workflows without technical expertise. They also allow teams to develop and manage approvals as well as reminders based upon predefined rules and conditions.